It was SHAD's belief that people with disabilities should have control over every aspect of their lives and be able to expect the same freedom of choice that is available to the able-bodied. When SHAD began its work, it started a care revolution - various independent living service providers in the United Kingdom now use SHAD's model.

SHAD recruited volunteers from all over the world to facilitate people with disabilities. SHAD also offered work experience and employment preparation opportunities to people with disabilities. SHAD aimed to expand its know-how and its user-led commitment to enable people with disabilities to make the right choice for themselves.